OAKS Financials Available Friday, July 3rd from 7:00am to 5:00pm 7/2/2009 3:17 PM
OAKS Financials will be available tomorrow, Friday July 3rd, from 7:00 am to 5:00 pm
|
Update - OAKS Financials System is Now Available 7/2/2009 2:46 PM
The OAKS Financials (FIN) system is now available for all GL users and full access has been restored. Thank you for your patience during these Year End Close activities.
|
OAKS PO Contingency Budget Process. 7/2/2009 1:41 PM
The OAKS PO Module will not open for processing on July 2, 2009. With the delay in the fiscal year 2010 budget release, agencies need to prioritize their future-dated Purchase Orders that were created before July 1, 2009. New requisition requests will be processed but not sourced to a purchase order. The OAKS PO team is working directly with the agency CFOs on releasing crucial purchase orders.
If you have questions, please contact the OAKS Help Desk at Oaks.HelpDesk@oaks.state.oh.us or (614) 644-6625 or 1-888-OhioOAKS (1-888-644-6625).
|
Update - OAKS Financials System Unavailable Due To Year End Close Activities. 7/2/2009 8:15 AM
The OAKS Financials (FIN) system is now available for some GL users and full access will be restored shortly after 12:00 PM today. Thank you for your patience during the Year End Close activities.
|
OAKS Financials Processing for 7/2/09 7/1/2009 1:17 PM
OAKS Financials will be available for processing at 7:00 am tomorrow (Thursday 7/2/09).
Modules will be restored according to the following timeline:
• 7:00 am A/R Module available to TOS and agencies for revenue capture.
• 7:00 am G/L Module fully available for all users
• 12:00 noon P/O Module fully available for all users
• 12:00 noon A/M Module fully available for all users
• 12:00 noon A/P Module available for voucher entry with a payment date of 7/6/09
Inbound voucher interfaces resume as normal with a payment date of 7/6/09
|
OAKS Financials System Unavailable Due To Year End Close Activities. 7/1/2009 7:58 AM
The OAKS Financials (FIN) system is currently unavailable due to ongoing Year End Close activities. A follow-up alert will be sent out once the system is again available.
|
OAKS Financials Nightly Batch Complete 6/30/2009 3:34 PM
The OAKS Financials batch stream has completed. All activity from yesterday is reflected in the today’s General Ledger reports.
|
Issue Resolved: EPM GL & AP Daily Batch Processing Completed. 6/30/2009 2:41 PM
Issue Resolved: EPM GL & AP Daily Batch Processing Completed.
|
RESOLVED: OAKS Tier 1 and HCM Help Desks Experiencing Phone Line Issues. 6/30/2009 7:57 AM
The OAKS Tier 1 and HCM Help Desk phone issue has been resolved. Customers were experiencing a busy signal due to an unusual high call volume. Unified Network Services Voice Support was able to determine the source and reroute these calls.
|
OAKS Financials Nightly Batch Still Running. 6/30/2009 7:38 AM
The OAKS Financials voucher processing batch stream is still running this morning. As a result, vouchers that were entered yesterday have not yet been budget checked or posted to the General Ledger (GL). In addition, yesterday’s voucher activity will not be reflected in the GL reports. The OAKS production team continues to monitor batch progress and will communicate when the voucher processing batch stream is completed.
|
Issue: EPM GL & AP Daily Batch Processing still running. 6/30/2009 7:15 AM
Due to the delay in FIN Batch Processing last night the EPM GL & AP Daily Batch is still processing in EPM. The EPM team is working to resolve this issue, and the update will be sent out as soon as the issue is resolved. OAKS Communications will post a notification as soon as the issue is resolved.
|
OAKS Tier 1 and HCM Help Desks Experiencing Phone Line Issues. 6/29/2009 9:54 AM
Phone lines for OAKS Tier 1 and the HCM Customer Service Unit are experiencing intermittent problems. If you receive a busy signal, please try your call again or send an e-mail with your issue. We apologize for this temporary interruption in service.
|
Issue Resolved: EPM GL & AP Daily Batch Processing Completed. 6/25/2009 1:34 PM
Issue Resolved: EPM GL & AP Daily Batch Processing Completed.
|
Issue: EPM GL & AP Daily Batch Processing still running. 6/25/2009 7:26 AM
Due to the delay in FIN Batch Processing last night, the EPM GL & AP Daily Batch is still processing in EPM. The EPM team is working to resolve this issue and an update will be sent out as soon as the issue is resolved. OAKS Communications will post a notification as soon as the issue is resolved.
|
Issue Resolved: EPM GL, AP& AM Daily Batch Processing Completed. 6/23/2009 3:14 PM
Issue Resolved: EPM GL, AP& AM Daily Batch Processing Completed.
|
